Frequently Asked Questions

Cottage Questions

Q. Can I smoke in my cottage or suite?
A. The cottages and suites are all non-smoking units. For your convenience we have provided ashtrays outside on the verandah of your cottage or suite. O'Donnell's Cottages reserves the right to charge the credit card of any guest who has allowed smoking inside any of the units, up to an amount of $100.

Q. What is your cancelation policy?
A. As we are a small operation, cancellations are detrimental to our survival. Because of this we have implemented the following cancellation policies. These are guidelines which help to set the standard that we, at O’Donnell’s, are accustomed to providing our valued guests. Our reservations and cancellation policy is as follows:
Reservations

• At the time of reservation we will ask you for your name, address, contact information and a credit card number. These are required in order to confirm your reservation and to enable us to forward you a confirmation receipt.


• A deposit of 25% of your total reservation will be charged to your credit card at this point. Please note that a reservation is not considered by O'Donnell's Cottages to be confirmed (and therefore the unit is able to be booked by another party)until a deposit is paid.


• The full balance of your reservation is due upon check-in.


• Please note that there are no refunds for early departure.

Cancellations

• Cancellations made 45 days prior to the date of arrival - a full refund of the deposit will be made, less 20% service charge.


• Cancellation made 30 days prior to arrival - refund of deposit less 50% service charge.


• Cancellation within 14 days of arrival - No refund of the deposit will be made.

Q. Can anyone use the hot tub?
A. If you purchased a package, for example a romantic getaway, or the overnight snowmobiling getaway, the use of the hot tub is included in your package. However, you still do need to book the time you will be using the tub to ensure you have it to yourself.

If you are an overnight guest (not part of a package which includes the hot tub use) and wish to use the hot tub, you may book a time to use it. The rate for hot tub use is an additional $5/person/hr.

Q. Is access to the hot tub limited?
A. For the safety and consideration of our guests, the hot tub is locked when it is not in use. Should you wish to book the hot tub, please see the office and we will be happy to reserve you a time to use it. You may book the tub in 1 hour intervals. The hot tub will be closed at 11 pm each evening. The hot tub is also closed during the summer season.

Q. Can I bring my dog?
A. At O’Donnell’s Cottages we welcome your pets with the following considerations: Pets are welcome under specific conditions and at an additional cost of $20.00 per pet/per day(This fee is put in place to cover our hypo-allergenic cleanliness); Pets are not allowed in the bedrooms or on the furniture; Pets are not to be left alone in the cottages without proper restrain or kenneling; Pets must never be left unattended and must be on a leash while outside; Excessive barking is not permitted; Please scoop up after your dog; Any damage done to the cottages or premises by your pet, or any additional cleaning due to the dog being on the furniture will result in a $100 additional fee being charged to your credit card, which we reserve the right to charge, even after your departure, when the extent of the damage will be known.

Q. Do I need to bring anything (blankets, soap, towels, kitchen supplies)? What are the cottages equipped with?
A. You will need to bring your food, but you do not need to bring any supplies for your cottage, unless out of personal preference. Each cottage has a fully equipped kitchen (pots, pans, coffee pot, utensils, fridge, stove, microwave). Bedding (sheets, blankets, pillows) are all provided as are towels and facecloths. Toiletries such as soap, shampoo and toilet paper are also provided. There is cable tv and high speed internet in each cottage, and a BBQ on the deck of each cottage.

Q. How are the kitchenette suites equipped?
A. The kitchentte are fully equipped with bedding, towels, and toiletries and each unit has cable tv. The kitchette offers a small sink, microwave, toaster, coffee pot, utensils, and a small fridge. Cable t.v. and high speed internet are also in each of these suites.

Activities and Nearby

Q. What is there to do in the area?
A. Not only are there the day adventure activities available right here at O'Donnell's (river sports, swimming in the river, hiking, biking, fishing, winter activities) there are several nearby activities. Check them out here.

Q. What services are in the nearby town?
A. There are several businesses and services in the Village of Doaktown which are listed on the What's Near-by page of our website.

Winter Activities

Q. Where can I buy a New Brunswick Snowmobile Trail Pass?
A. You can buy your daily and weekly trail passes at O'Donnell's Cottages and support the local Miramichi Sno-Goers Club. Prices are $35 for a day pass, $75 for a 3-day pass, $115 for a 7-day pass, (including HST). For the purchase of seasonal passes, visit your local Service New Brunswick office, or go to www.snb.ca. You can find out trail conditions and get additional information by going to the New Brunswick Federation of Snowmobile Clubs website at www.nbfsc.com.